58% of Readers Now Doubt What They See Online. That's Why Storytelling Is Beating AI Content

58% of global readers worry about fake news online and 73% of Americans do. A PR executive argues storytelling, not AI output volume, is now the competitive edge for brands.
By Grace Kim
4 min readAt a glance
- Reuters Institute's 2025 Digital News Report: 58% of global respondents worry about real vs. fake news online; 73% in the U.S.
- CMI's 2025 Content and Marketing Trends report: 52% of marketers expect increased thought leadership investment.
- The column argues AI can draft and optimize content but cannot define a company's point of view.
- A four-question framework is proposed to ground brand storytelling in strategy before content creation.
Fifty-eight percent of people worldwide worry about distinguishing real news from fake online, and in the United States that number climbs to 73 percent, according to the Reuters Institute's 2025 Digital News Report. Against that backdrop of audience skepticism, a PR-industry argument is gaining traction: storytelling, not production volume, is what separates brands from the AI content flood.
The argument comes from a communications executive writing in an opinion column for Inc. The core claim is simple. AI can draft, summarize, optimize, and repurpose content faster than any traditional communications team, but it cannot decide what a company stands for or why its perspective matters.
That distinction has budget implications. Content Marketing Institute's 2025 Content and Marketing Trends report found 52 percent of marketers expect their organizations to increase investment in thought leadership content. As that spending ramps up, the author warns, generic commentary will become even easier for audiences to ignore.
What does the sameness problem actually look like?
The column identifies a specific failure mode: polished, competent content that hits the right keywords but gives readers no reason to care. The easiest test, the author writes, is whether a piece of content "could belong to almost anyone." Red flags include reliance on stock phrases like "innovative solutions," "trusted partner," and "customer-first approach."
The proposed fix is specificity. Don't say a brand is resilient — show the decision it made under pressure. Don't call a team client-focused — explain the moment when listening changed the strategy. Don't label a leader visionary — give them an actual position on where the industry is heading.
There's a concrete example. An accounting or consulting firm competing with dozens of near-identical rivals may be tempted to lead with expertise and track record. Clients already expect both. The stronger story, the author argues, is the relief clients feel when a confusing problem finally makes sense, or how the firm spots industry shifts before competitors do.
Is storytelling a follow-up step or the strategy itself?
Here the column pushes back on a common assumption. Many teams treat storytelling as something that happens after strategy is complete. The author argues the opposite: the best stories emerge from the strategy itself.
Before creating content, brands should be able to answer four questions, per the column:
- What do we believe in that is meaningfully different from competitors?
- What tension or challenge are we helping our audience navigate?
- What experience gives us the right to speak on this topic?
- What do we want people to remember when the campaign ends?
The answers shape everything from positioning and messaging to culture and customer perception, the author writes. A strong narrative also gives channels a spine — connecting media relations, executive thought leadership, social content, and internal communications.
What does this change for practitioners using AI?
The column doesn't call for abandoning AI, and that's worth noting. The author sees real value in it: organizing research, first-draft exploration, headline variations, pattern-spotting across large datasets, and content adaptation once strategic direction is set.
The line is drawn at original thinking. "A prompt can generate content, but it cannot determine what your company stands for or why its perspective matters," the column states. The elements practitioners need to protect are the ones AI can't supply: lived experience, judgment, emotional intelligence, and nuance.
The author also proposes a pre-publish checklist. Does this sound like us? Does it add anything new? Does it reflect what we believe? Would a client, employee, or partner recognize our voice in it? If the answer is no, the content may be efficient but not strategic.
The caveat worth keeping in mind
These are opinion claims, not measured outcomes. The column cites audience-trust data and investment forecasts, but it offers no performance benchmarks showing that story-led content outperforms AI-assisted content on reach or conversion. The evidence for what audiences reward is, so far, argumentative rather than empirical.
The framing, though, sets a clear direction. AI will keep raising the floor for basic content production, which means brands have to raise the ceiling on originality, trust, and point of view. In the author's formulation, the winners in this next content era won't just be efficient — they'll be the ones with the confidence to sound like themselves.
Source: inc.com
Grace Kim
Show full bio
Senior reporter covering companies, deals and strategy in Social platform news and policy at Reach Brief.
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